--- title: How to update TeamViewer for Leica iCON Site remote support description: Download the Component_TeamViewer.exe file (click the name to download) and copy onto your USB. From the home screen select the power button in the top right hand corner of the touch screen.  Select --- [Skip to content](https://knowledgebase.globalsurvey.co.nz/how-to-update-teamviewer-for-leica-icon-site-remote-support#main-content) [![logo](https://knowledgebase.globalsurvey.co.nz/hs-fs/hubfs/logo.png?width=372&height=85&name=logo.png)](https://www.globalsurvey.co.nz) Open main navigation Close main navigation Welcome to the Knowledgebase - How can we help? - There are no suggestions because the search field is empty. 1. [Welcome to the Global Survey Knowledgebase](https://knowledgebase.globalsurvey.co.nz/?hsLang=en) 2. [Leica iCON Site](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en) 3. [Leica iCON Site Software – Quick Tips](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leica-icon-site-software-quick-tips) # How to update TeamViewer for Leica iCON Site remote support Download the [Component\_TeamViewer.exe](https://knowledgebase.globalsurvey.co.nz/hubfs/Component_TeamViewer.exe?hsLang=en) file (click the name to download) and copy onto your USB. From the home screen select the **power button** in the top right hand corner of the touch screen.  ![](https://knowledgebase.globalsurvey.co.nz/hubfs/image-473.png) Select **exit** and then **green tick.** This will shut down the iCON Site Software and show you the windows desktop.  ![](https://knowledgebase.globalsurvey.co.nz/hubfs/image-474.png) From the windows menu select the **file explorer button**. In the list displayed select the name of your USB to reveal the file names stored on the USB. ![](https://knowledgebase.globalsurvey.co.nz/hubfs/image-475.png) Double click on the **Component\_TeamViewer** application to run the update. Once the update is complete exit to windows and test your TeamViewer connection by doubling clicking on the **TeamViewer iCON**.  ![](https://knowledgebase.globalsurvey.co.nz/hubfs/image-476.png) TeamViewer will now have a new Leica iCON Support Header and if you have an internet connection it will display an ID and Password that is unique to your controller. ![image5](https://knowledgebase.globalsurvey.co.nz/hs-fs/hubfs/image5.png?width=600&name=image5.png) To pin TeamViewer to your windows toolbar for easy access, right click on the **TeamViewer Symbol** on the bottom toolbar and select the option **“Pin this program to taskbar”.** **![](https://knowledgebase.globalsurvey.co.nz/hs-fs/hubfs/image-477.png?width=600&name=image-477.png)** You can now close TeamViewer and Double Click on the **iCON Site Symbol** to reopen the iCON software.  ![](https://knowledgebase.globalsurvey.co.nz/hubfs/image-478.png) You have now successfully updated TeamViewer to enable Remote Support for Leica iCON Site.   - [Machine Control](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#main-content) - [Leica iCON Site Excavator - User Manual](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-site-excavator-user-manual) - [Leica iCON MC1 - User Manuals](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-user-manuals) - [Leica iCON MC1 Machine Control - Quick Tips](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-quick-tips) - [Leica iCON MC1 Machine Control – How to Create Models](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-how-to-create-models) - [Leica iCON MC1 Machine Control for Excavator](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-for-excavator) - [Leica iCON MC1 Machine Control for Dozer/Grader](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-for-dozer-grader) - [Leica iCON MC1 Machine Control Paving](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-paving) - [Leica ConX for Leica iCON MC1](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-conx-for-leica-icon-mc1) - [Leica iCON 3D Machine Control - General](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-3d-machine-control-general) - [Leica iCON 3D Machine Control for Excavator](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-3d-machine-control-for-excavator) - [Leica iCON 3D Machine Control for Dozer/Grader](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-3d-machine-control-for-dozer-grader) - [Leica iCON Office Software](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-office-software) - [Leica iCON Site Excavator Machine Control - Quick Tips](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-site-excavator-machine-control-quick-tips) - [Surveying](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#main-content) - [Leica Captivate Software](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-captivate-software) - [Leica Viva Software](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-viva-software) - [Leica Zeno](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-zeno) - [Leica Infinity Software](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-infinity-software) - [SmartFix](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#main-content) - [Getting Started with SmartFix](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#getting-started-with-smartfix) - [Smartfix: Device Connection Guides](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#smartfix-device-connection-guides) - [SmartFix Troubleshooting and Diagnostics](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#smartfix-troubleshooting-and-diagnostics) - [Regional Mountpoint Database](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#regional-mountpoint-database) - [Leica iCON Site](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#main-content) - [Leica iCON Site - User Manuals](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leica-icon-site-user-manuals) - [Leica iCON Site Software – Getting Started on Site](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leica-icon-site-software-getting-started-on-site) - [Leica iCON Site Software – Quick Tips](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leica-icon-site-software-quick-tips) - [Leia iCON Site latest software updates](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leia-icon-site-latest-software-updates) - [Reality Capture](https://knowledgebase.globalsurvey.co.nz/reality-capture?hsLang=en#main-content) - [Reality Capture Field Procedures](https://knowledgebase.globalsurvey.co.nz/reality-capture?hsLang=en#reality-capture-field-procedures) - [CLM Licensing](https://knowledgebase.globalsurvey.co.nz/clm-licensing?hsLang=en) - [Engcon Tiltrotators](https://knowledgebase.globalsurvey.co.nz/engcon-tiltrotators?hsLang=en#main-content) - [engcon User Manuals](https://knowledgebase.globalsurvey.co.nz/engcon-tiltrotators?hsLang=en#engcon-user-manuals) - [Service and maintenance tips for your engcon tilt rotator](https://knowledgebase.globalsurvey.co.nz/engcon-tiltrotators?hsLang=en#service-and-maintenance-tips-for-your-engcon-tilt-rotator) - [Leica iCON Build](https://knowledgebase.globalsurvey.co.nz/leica-icon-build?hsLang=en) - [Contact Support](https://knowledgebase.globalsurvey.co.nz/contact-support?hsLang=en) [![GS Logo](https://knowledgebase.globalsurvey.co.nz/hs-fs/hubfs/Hexagon%20GS%20Clearcut%20x400.png?width=80&height=72&name=Hexagon%20GS%20Clearcut%20x400.png "GS Logo")](https://globalsurvey.co.nz) **[WWW.GLOBALSURVEY.CO.NZ](http://WWW.GLOBALSURVEY.CO.NZ) | [0800 453 422](TEL:0800453422)**