--- title: How to load new Firmware to Leica Captivate products description: "**Note: Always load new firmware to the GNSS Receiver first and then the controller.** If you are doing TS16 and CS20 these can be done at the same time if you have two SD Cards. Loading License key *" --- [Skip to content](https://knowledgebase.globalsurvey.co.nz/how-to-load-new-firmware-to-leica-captivate-products#main-content) [![logo](https://knowledgebase.globalsurvey.co.nz/hs-fs/hubfs/logo.png?width=372&height=85&name=logo.png)](https://www.globalsurvey.co.nz) Open main navigation Close main navigation Welcome to the Knowledgebase - How can we help? - There are no suggestions because the search field is empty. 1. [Welcome to the Global Survey Knowledgebase](https://knowledgebase.globalsurvey.co.nz/?hsLang=en) 2. [Surveying](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en) 3. [Leica Captivate Software](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-captivate-software) # How to load new Firmware to Leica Captivate products **\*\*Note: Always load new firmware to the GNSS Receiver first and then the controller.\*\*** **If you are doing TS16 and CS20 these can be done at the same time if you have two SD Cards.** **Loading License key** - If you need to load CCP license keys for equipment then this needs to be done prior to trying to load the latest firmware. - For a GNSS receiver copy the license key file to system folder on SD Card and follow the same process as loading firmware below but select the load license key instead. - For CS20 and TS instruments copy the license key to System folder on SD Card then in Captivate go to Settings/Tools/Load license keys from SD Card then ok. ***\*\*Make sure only 1 license key file is in the system folder at any one time.\*\**** **Loading Firmware to GNSS receiver** *\*\*Prior to starting: Make sure the battery is fully charged in the GNSS receiver\*\** 1. Copy the GSxxLeicaCaptivate\_x.xx.fw file to the System folder on an SD Card and insert into GS18T (micro SD card for GS14 and GS16) 2. Connect to CS20 as normal and go to Windows by selecting and holding the Fn key and back arrow key down at the same time on the keyboard (the back arrow key is the 2nd key above the Fn key) 3. **If your GS18 is connected via Bluetooth then you will use Webserver BT if its connected via WLAN then use Webserver WLAN** 4. Tap the User Menu icon then click on **Load Firmware**. 5. Tick the boxes at the bottom labelled ".fw file on GS SD Card" and "I have read and agree to the legal agreement" 6. Tick the GREEN + Load new firmware. Firmware should now be loading and it will take about 10 minutes. Eventually, it will notify you to refresh the page and close down Webserver BT and go back to Captivate. After a few more minutes the CS20 and GS18T should connect via Bluetooth but you will likely get a message saying incompatible firmware. This is fine. **GIVE THIS PLENTY OF TIME. DO NOT POWER DOWN OR CLOSE TOO SOON.** **Loading Firmware to CS20** *\*\*Prior to starting: Make sure the battery is fully charged in the CS20\*\** 1. Copy the CS20LeicaCaptivate\_x.xx.fw file into the system folder of an SD Card and insert into CS20. Make sure no other firmware files are in System folder. 2. Go to Settings/Tools/Update software. The above file should be version x.xx. 3. Tick the box labelled "You have read and agree to the legal agreement" then click OK. It will tell you that the process is going to take a number of minutes and that it may power up/down. Click "Yes". 4. Now leave the CS20 for about 15 minutes. Once it has completed everything it will power back up to Captivate software. All settings and jobs will be retained and updated to this version. **Loading Firmware to TS13.** *\*\* Prior to starting: Make sure the battery is fully charged in the TS13 and turned off\*\** 1. Copy the TSxxMS60LeicaCaptivate\_x.xx fw file onto SD Card system folder and ensure there are no other files in Systems folder then insert into TS13 and turn it on. 2. Once powered up the TS13 will automatically load the firmware file, this takes about 15 minutes, its normal for the Power light to flash during the update. 3. When completed turn your CS20 controller on and it should reconnect as normal. **Loading Firmware to TS16** *\*\*Prior to starting: Make sure the battery is fully charged in the TS\*\** 1. Copy the TSxxMS60LeicaCaptivate\_x.xx.fw file onto an SD Card system folder and insert into TS16. Make sure no other firmware files reside on the card. 2. Turn TS16 on and then go to Settings/Tools/Update Software. The above file should be shown. 3. Tick the box labelled "You have read the legal agreement" then click "OK". It will tell you that the process is going to take a number of minutes and that it may power up/down. Click "Yes". 4. Leave the TS16 for about 15 minutes and it will eventually boot up back into Captivate. - [Machine Control](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#main-content) - [Leica iCON Site Excavator - User Manual](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-site-excavator-user-manual) - [Leica iCON MC1 - User Manuals](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-user-manuals) - [Leica iCON MC1 Machine Control - Quick Tips](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-quick-tips) - [Leica iCON MC1 Machine Control – How to Create Models](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-how-to-create-models) - [Leica iCON MC1 Machine Control for Excavator](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-for-excavator) - [Leica iCON MC1 Machine Control for Dozer/Grader](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-for-dozer-grader) - [Leica iCON MC1 Machine Control Paving](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-mc1-machine-control-paving) - [Leica ConX for Leica iCON MC1](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-conx-for-leica-icon-mc1) - [Leica iCON 3D Machine Control - General](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-3d-machine-control-general) - [Leica iCON 3D Machine Control for Excavator](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-3d-machine-control-for-excavator) - [Leica iCON 3D Machine Control for Dozer/Grader](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-3d-machine-control-for-dozer-grader) - [Leica iCON Office Software](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-office-software) - [Leica iCON Site Excavator Machine Control - Quick Tips](https://knowledgebase.globalsurvey.co.nz/machine-control?hsLang=en#leica-icon-site-excavator-machine-control-quick-tips) - [Surveying](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#main-content) - [Leica Captivate Software](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-captivate-software) - [Leica Viva Software](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-viva-software) - [Leica Zeno](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-zeno) - [Leica Infinity Software](https://knowledgebase.globalsurvey.co.nz/surveying?hsLang=en#leica-infinity-software) - [SmartFix](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#main-content) - [Getting Started with SmartFix](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#getting-started-with-smartfix) - [Smartfix: Device Connection Guides](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#smartfix-device-connection-guides) - [SmartFix Troubleshooting and Diagnostics](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#smartfix-troubleshooting-and-diagnostics) - [Regional Mountpoint Database](https://knowledgebase.globalsurvey.co.nz/smartfix?hsLang=en#regional-mountpoint-database) - [Leica iCON Site](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#main-content) - [Leica iCON Site - User Manuals](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leica-icon-site-user-manuals) - [Leica iCON Site Software – Getting Started on Site](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leica-icon-site-software-getting-started-on-site) - [Leica iCON Site Software – Quick Tips](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leica-icon-site-software-quick-tips) - [Leia iCON Site latest software updates](https://knowledgebase.globalsurvey.co.nz/leica-icon-site?hsLang=en#leia-icon-site-latest-software-updates) - [Reality Capture](https://knowledgebase.globalsurvey.co.nz/reality-capture?hsLang=en#main-content) - [Reality Capture Field Procedures](https://knowledgebase.globalsurvey.co.nz/reality-capture?hsLang=en#reality-capture-field-procedures) - [CLM Licensing](https://knowledgebase.globalsurvey.co.nz/clm-licensing?hsLang=en) - [Engcon Tiltrotators](https://knowledgebase.globalsurvey.co.nz/engcon-tiltrotators?hsLang=en#main-content) - [engcon User Manuals](https://knowledgebase.globalsurvey.co.nz/engcon-tiltrotators?hsLang=en#engcon-user-manuals) - [Service and maintenance tips for your engcon tilt rotator](https://knowledgebase.globalsurvey.co.nz/engcon-tiltrotators?hsLang=en#service-and-maintenance-tips-for-your-engcon-tilt-rotator) - [Leica iCON Build](https://knowledgebase.globalsurvey.co.nz/leica-icon-build?hsLang=en) - [Contact Support](https://knowledgebase.globalsurvey.co.nz/contact-support?hsLang=en) [![GS Logo](https://knowledgebase.globalsurvey.co.nz/hs-fs/hubfs/Hexagon%20GS%20Clearcut%20x400.png?width=80&height=72&name=Hexagon%20GS%20Clearcut%20x400.png "GS Logo")](https://globalsurvey.co.nz) **[WWW.GLOBALSURVEY.CO.NZ](http://WWW.GLOBALSURVEY.CO.NZ) | [0800 453 422](TEL:0800453422)**